Privacy Policy — UBSafety
1. Overview
Ubiquitous Safety Training ("UBSafety", "we", "us") respects your privacy. This policy explains what personal information we collect, why we collect it, and how we protect it, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect the information you provide when registering for a course or contacting us: full name, email address, phone number, employer or company name (for group bookings), and payment details processed securely by our payment provider. We also collect basic technical data such as browser type and pages visited for analytics.
3. How We Use Your Information
We use your information to register you for courses, issue and verify certificates, process payments, communicate schedule changes or reminders, and respond to your inquiries. With your consent, we may send occasional updates about new courses or promotions.
4. Certificate Verification
Your name, course, and certificate number may be displayed through our public certificate verification tool so employers can confirm credential validity. No contact or payment information is exposed.
5. Sharing of Information
We do not sell or rent your personal information. We share it only with service providers essential to delivering our services (payment processing, email delivery, online course platform) and when required by law or a valid legal process.
6. Data Retention
Certification records are retained as needed for verification and regulatory purposes. Other personal information is kept only as long as necessary for the purposes described in this policy.
7. Data Security
We use industry-standard safeguards, including encrypted connections (HTTPS) and restricted access to personal data. Payment card details are processed by our PCI-compliant payment provider and are never stored on our servers.
8. Cookies
We use essential cookies for site functionality and anonymous analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings; some features may not work correctly without them.
9. Your Rights
Under PIPEDA, you may request access to the personal information we hold about you, ask for corrections, or withdraw consent for non-essential uses. Contact us using the details below and we will respond within 30 days.
10. Contact
For privacy questions or requests, contact us at [email protected] or call +1 (778) 788-0668. Our mailing address is Vancouver, BC, Canada.